Buying our first home extremely easy

He and his office made the process of buying our first home extremely easy. They carefully and respectfully explained how our expectations were slightly out of line, and courteously asked if we’d want to see a house just out of our price range, but not needing any work. I am an informational person, and it was no problem for them to explain and show how the property they were showing us was a better value for us as a family. We received a coffee card saying “stay warm on us” after we had a part break on our furnace. We never went to them with the issue, they heard about it and reached out to us.